Security focused IT Managed Services with Vaelis IT
Your Trusted IT Partner on the Northern Beaches
Running a small business is demanding—your technology should make it easier, not harder. At Vaelis IT, we provide fully managed IT services designed to keep your systems secure, your team productive, and your business moving forward.
We don’t just fix problems—we prevent them, giving you confidence that your IT is handled by experts who genuinely care about your success.
What’s Included in Our Managed Services?
Proactive Monitoring & Maintenance
We keep a constant watch over your systems to catch issues before they impact your business—minimising downtime and costly disruptions.
Reliable Help Desk Support
Fast, friendly support from real people who know your business. Whether it’s a quick fix or a cofmplex issue, we’re here to help—remotely or onsite.
Cybersecurity & Compliance
We implement robust security measures tailored to small business needs, including endpoint protection, patch management, MFA, email filtering, and data backups—helping you stay compliant and protected.
Microsoft 365 & Cloud Services
We manage, support, and optimise your Microsoft 365 environment—making collaboration, communication, and productivity seamless.
Backup & Disaster Recovery
Accidents happen. We ensure your data is backed up, secure, and easily recoverable so you can get back on track quickly.
IT Strategy & Planning
We align your IT with your business goals, helping you plan for growth, streamline operations, and make smarter technology investments.
Why Partner With Vaelis IT?
Local Expertise
Based on the Northern Beaches, we provide personalised support to local businesses who want a partner, not a ticketing system.
Security-First Approach
Everything we do is built on a foundation of cybersecurity best practices.
Clear Communication
No jargon, no surprises—just straightforward advice and dependable service.
Scalable & Flexible
Whether you’re a five-person team or a growing firm, we scale our services to match your needs.
Frequently Asked Questions
What exactly is “managed IT services”?
Managed IT services mean we take full responsibility for your technology—monitoring, maintaining, securing, and supporting it—so you don’t have to. It’s like having your own IT department without the overhead.
Is cybersecurity included in your managed services?
Yes. We believe security should never be optional. All our plans include essential protection like antivirus, patching, backups, email security, and more. We also offer advanced options for businesses that need extra layers of compliance.
Do you offer 24/7 support?
Standard support hours cover business days, but after-hours and 24/7 options are available depending on your needs.
What does onboarding look like?
We start with a full IT assessment to understand your current setup, risks, and goals. From there, we build a tailored plan and onboard your systems with minimal disruption.
Upgrade Your IT with Managed IT Services
Tech headaches? Compliance worries? Security threats? Vaelis IT is here to handle them all. We deliver IT solutions that are as committed to your business as you are—whether you need scalable infrastructure, managed security, or dependable day-to-day support.