About Vaelis IT
Your Trusted IT Partner on the Northern Beaches
At Vaelis IT, we’re your trusted partner for managed IT services and technology consultancy, dedicated to helping small businesses in the Northern Beaches of Sydney thrive through secure, efficient, and scalable technology solutions.
With deep roots in the local community, Vaelis IT was founded to provide reliable, personalised IT support to the businesses that drive our region forward. We specialise in delivering IT support, cybersecurity, Microsoft 365 solutions, data backups, and ongoing IT strategy—all wrapped into simple, cost-effective monthly plans that grow with your business.
Technical Assessments
You’ll receive a comprehensive assessment of your business IT along with a strategic IT plan that’s focused on your business goals.
Honest recommendations
We provide honest, expert recommendations—because we know technology isn’t just about keeping things running, it’s a key driver of your business success.
Technology Partnership
Whether you’re growing, streamlining, or just trying to get more from your IT, we’re in it with you, every step of the way.
Expert Knowledge In The Leading Technology Platforms
We take care of all your IT needs, so you can focus on running your business. With the right technology in place, you’ll work smarter, communicate better, and stay ahead—whether you’re based in Mona Vale, Brookvale, or anywhere across the Beaches.
- Microsoft 365
- Windows 11
- Server and Desktop Hardware
- Printers
- Microsoft Windows Server
- Microsoft Copilot
Who We Work With
We proudly support small businesses with 5–30 users across a range of professional and service-based industries, including:
Healthcare & Medical Practices
Accountants & Financial Planners
Legal Services
Construction Services
Manufacturing
These industries rely on us for our responsive support, security-first mindset, and ability to improve productivity with the right tech stack.
Why Choose Vaelis IT for your IT services
Small Business Focus
We understand the challenges of growing a business with limited resources. We give you big-picture thinking without the enterprise fluff.
Local & Personal
Based in the Northern Beaches, we build real relationships with our clients. You’re not just another ticket in the queue.
Security-First Thinking
Every decision we make considers your risk profile and keeps your business protected.
Tailored solutions
Tailored solutions for offices, clinics, warehouses, and hybrid teams
Meet The Team
Mark Waeger
With over 18 years of experience in the IT industry, I’ve had the opportunity to work with businesses of all shapes and sizes—ranging from solo operators to some of Australia’s largest banks. My career has taken me around the world, but these days, I’m proud to call the Northern Beaches home.
I founded Vaelis IT to bring big-business IT expertise to local small businesses, helping them stay secure, productive, and competitive in an increasingly digital world. I’m passionate about making technology approachable and valuable, especially for business owners who just want it to work—without the jargon.
At the heart of everything I do is a simple principle: people first. Technology should empower your team, not overwhelm them. That’s what we’re here to deliver.
Natalie Storaker
Born and bred on the Northern Beaches, Natalie is the operational backbone of Vaelis IT. With a Communications degree and years of hands-on experience running operations for fast-paced businesses, she brings a rare mix of strategic thinking and people-first leadership to the team.
Her passion lies in building strong company culture, improving HR practices, and designing efficient systems that help businesses run smoother and scale smarter. From streamlining internal workflows to ensuring every client interaction is seamless, Natalie ensures that everything behind the scenes runs like clockwork.
At Vaelis IT, she plays a key role in shaping both our internal operations and the experience we deliver to our clients—making sure our support is not only technically sharp, but genuinely human.
Upgrade Your IT with Managed IT Services
Tech headaches? Compliance worries? Security threats? Vaelis IT is here to handle them all. We deliver IT solutions that are as committed to your business as you are—whether you need scalable infrastructure, managed security, or dependable day-to-day support.